Privacy Policy
Welcome to AAKASA Skills Academy. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your information when you use our website and learning platform.
1. Information We Collect
We may collect the following information from users:
- Full Name
- Email Address
- Phone Number
- Billing Information
- Course Enrollment Details
- Login & Account Information
- Device & Browser Information
- Learning Activity on the Platform
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide access to live and recorded classes
- Process course enrollments and payments
- Improve user experience and platform performance
- Send course updates, notifications, and support messages
- Provide customer support
- Maintain platform security
3. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze website traffic.
Users can disable cookies through browser settings if preferred.
4. Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee 100% security.
5. Sharing of Information
We do not sell, rent, or trade users’ personal information to third parties.
Your information may only be shared:
- When required by law
- With trusted service providers for payment processing or technical support
- To protect the rights and safety of the platform and users
6. Third-Party Services
Our platform may use third-party tools and services including:
- Payment Gateways
- Video Streaming Services
- Analytics Tools
- Email Communication Services
These services may collect limited information according to their own privacy policies.
7. Student Accounts
Users are responsible for maintaining the confidentiality of their account credentials.
AAKASA Skills Academy is not responsible for unauthorized account access caused by negligence from the user side.
8. Course Content & Intellectual Property
All study materials, videos, lectures, PDFs, recordings, and platform content are protected intellectual property of AAKASA Skills Academy and respective instructors.
Users may not:
- Copy
- Redistribute
- Record
- Resell
- Share course content without permission
9. Refund & Cancellation
Refund eligibility depends on the specific course or program terms mentioned during enrollment.
For refund-related support, users can contact our support team.
10. Children’s Privacy
Our services are intended for students and learners. If any user is below the age required by local laws, parental or guardian consent may be required.
11. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with updated effective dates.
12. Contact Information
If you have any questions regarding this Privacy Policy, you may contact us:
AAKASA Skills Academy
Email: help@aakasaskillsacademy.com
Phone: +91 7317825557
Location: Lucknow, India
By using our website and platform, you agree to this Privacy Policy.